Privacy Policy

We have adopted this Privacy Policy, which determines how we are processing your information and also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using this website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Effective Date: 10/01/2025

Last Updated: 10/01/2025

1. Information We Collect

We collect personal data that you provide directly to us, such as when you fill out a form, or contact us. This information may include:

Identity Data: Name
Contact Data: Email address, postal address, telephone number.
Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us.

We may also collect information automatically through cookies and similar technologies when you use our Site. This may include:

Log Data: Including your IP address, access dates and times, browser type and version, pages you viewed, and the page you visited before navigating to our Site.
Device Information: Including your device type, operating system, and unique device identifiers.

2. How We Use Your Information

We use your personal data for the following purposes:

To communicate with you: Including to respond to your inquiries, send you administrative information, and provide you with updates about our Services.
For marketing purposes: Including to send you emails and other communications about new products, services, and promotions. You can opt-out of receiving marketing communications at any time.
To comply with legal obligations: Including to comply with applicable laws and regulations.

3. Legal Basis for Processing

Our legal basis for collecting and using your personal data will depend on the specific personal data concerned and the specific context in which we collect it. However, we will normally collect personal data from you only where:

We have your consent to do so;
Where we need the personal data to perform a contract with you;

4. Sharing Your Information

We may share your personal data with the following third parties:

Business Partners: On your request we may share your information with business partners who offer products or services that may be of interest to you.
Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Data Protection Rights

Under the GDPR, you have the following data protection rights:

Right of Access: You have the right to access your personal data.
Right to Rectification: You have the right to have your personal data corrected if it is inaccurate or incomplete.
Right to Erasure: You have the right to have your personal data erased in certain circumstances.
Right to Restriction of Processing: You have the right to restrict the processing of your personal data in certain circumstances.
Right to Data Portability: You have the right to have your personal data transferred to another organization in certain circumstances.
Right to Object: You have the right to object to the processing of your personal data in certain circumstances.

You can exercise your data protection rights by contacting us using the contact details below. 11.

7. Security

We have implemented appropriate technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

8. Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Website Host

This Website is hosted by Hostinger. By using it you will also be subject their privacy policy - https://www.hostinger.co.uk/legal/privacy-policy

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: ecollettgardendesign@outlook.com
By visiting this page on our website: https://ecollettgardendesign.co.uk/contact